Concerns & returns

We always do our utmost to deliver products of the highest possible quality, but unfortunately, it happens on occasion that we are not 100% successful.

It is important that we know when a problem has occurred - and the reason behind it. That way we can work towards solving this problem. This includes any warranty enquiries, product support or servicing for any of our R82 or Convaid products.

To facilitate this, please fill in the Warranty/Service Request Form below and email it to for your request to be processed.