Company contacts

Customer Service

Sales Enquiries



Brand: R82, Convaid
Email: au.sales@etac.com
Direct: (02) 8213 6666

Warranty & After Sales Support



Brand: R82, Convaid
Email: au.service@etac.com
Direct: (02) 8213 6666

Aaron Goonan

Customer Service Representative

Brand: R82, Convaid
Email: aaron.goonan@etac.com
Direct: (02) 8213 6666

Product Specialist/Sales

New South Wales

Elaine Wilson

Product Specialist - Paediatrics
Sydney South and Southern NSW

Brand: R82, Convaid
Email: elaine.wilson@etac.com
Direct: 0409 696 982

New South Wales

Andrew McKay

Product Specialist – Paediatrics
Sydney North / North & West NSW


Brand: R82, Convaid
Email: andrew.mckay@etac.com 
Direct: 0499 008 356

New South Wales

Mitch Svensk

Product Specialist – Paediatrics
Newcastle, Central Coast, HNE & Port Macquarie NSW

Brand: R82, Convaid
Email: mitch.svensk@etac.com
Direct: 0499 040 747

 

Victoria

Emily Trutoiu

Product Specialist – Paediatrics
Western Melbourne and VIC

Brand: R82, Convaid
Email: emily.trutoiu@etac.com 
Direct: 0477 782 002
Victoria

Ric Gallaway

Product Specialist - Paediatrics
East - VIC

Brand: R82, Convaid
Email: ric.gallaway@etac.com
Direct: 0499 926 008

Victoria

Emma Mackay

Product Specialist - Paediatrics
Western Melbourne and VIC

Brand: R82, Convaid
Email: emma.mackay@etac.com
Direct: 0499 247 474

SE Queensland

Liesl Gamlin PT

Product Specialist - Paediatrics
Southeast - QLD

Brand: R82, Convaid
Email: liesl.gamlin@etac.com 
Direct: 0499 782 202
SE Queensland

Khloe Curtin

Product Specialist - Paediatric
Currently on Parental leave

Brand: R82, Convaid
Email: khloe.curtin@etac.com
Direct: 02 8213 6666

Victoria

Felicity Parkinson OT

Product Specialist – Paediatrics
Currently on Parental and LSL

Brand: R82, Convaid
Email: felicity.parkinson@etac.com
Direct: 0423 344 189

Office/Administration

Andrew McDonald

Managing Director

Brand: R82, Convaid
Email: andrew.mcdonald@etac.com
Direct: 0438 920 070

Maria Rundell

National Sales Manager

Brand: R82, Convaid
Email: maria.rundell@etac.com
Direct: 0488 782 722

Felicity Maree

Office and accounts Manager

Brand: R82, Convaid
Email: felicity.maree@etac.com
Direct: (02) 8213 6648

Aoife Greenan

After Sales Support Coordinator

Brand: R82, Convaid
Email: au.service@etac.com
Direct: 02 8213 6683

Annica Lester

Sales Support Officer

Brand: R82, Convaid
Email: annica.lester@etac.com
Direct: (02) 8213 6613

Carlos Perez

Warehouse Supervisor

Brand: R82, Convaid
Email: carlos.perez@etac.com
Direct: (02) 8213 6648