Returns & exchanges
We always do our utmost to deliver products of the highest possible quality and will do our best to assist if there would be any concern.
To initiate a return, please contact our Customer service for a return authorization. A return authorization is required for any merchandise to be accepted for credit, exchange, or replacement.
- For Convaid products: firstname.lastname@example.org │ Return authorization form (pdf).
- For R82 products: email@example.com
- For Star products: firstname.lastname@example.org
- For Molift, Immedia and Etac products: email@example.com
To find out more about returns and exchanges please read our terms and conditions.