R82’s sales company is now named Etac

Since 2011, R82 has been a part of Etac – one of the world’s leading developers and providers of ergonomic assistive devices and patient handling equipment, with the product brands R82, Convaid, Molift, Immedia, Star, HoverTech and Etac. Many know at least one of Etac’s product brands, but are not aware of our complete portfolio.

By changing the name of R82’s sales company to Etac and combining our websites into one, we strive to make it easier to recognize and explore Etac’s complete offering. As Etac we still provide our well-reputed paediatric product brands R82 and Convaid.

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HoverTech products are developed by HoverTech International, which is a joint venture between Etac and HoverTech International.

R82 is since 2011 a part of Etac – one of the world’s leading developers and providers of ergonomic assistive devices and patient handling equipment, with the product brands R82, Convaid, Molift, Immedia, Star, HoverTech and Etac. Many know at least one of Etac’s product brands, but are not aware of our complete portfolio.

By changing the name of R82’s sales company to Etac and combining our websites into one, we strive to make it easier to recognize and explore Etac’s complete offering. As Etac we still provide our well-reputed paediatric product brands R82 and Convaid.

HoverTech products are developed by HoverTech International, which is a joint venture between Etac and HoverTech International.

The R82 sales company name has been changed from R82 to Etac, and in the near future we will also change the R82 e-mail addresses to align with our new sales company name (@etac.com)

We put you, our customer, in focus and you will be informed before any changes are made. Please also note that it is only the sales company name that is changing. You still have the same dedicated sales representative and customer service, and we still provide our well-reputed paediatric product brands R82 and Convaid.

Yes, we do. We only aim to make it easier to get to know our company and explore our full offering.

No, all our product brands will remain unchanged. We only aim to make it easier to get to know our company and explore our full offering.

The R82 sales company logo has changed from R82 to Etac. Additionally, all of Etac’s product brands will add the tagline "by Etac" to their logo to ease recognition of our product range (e.g. “R82 by Etac”).

Please note that HoverTech International is a joint venture between Etac and HoverTech International. The HoverTech logo will not be changed.

Etac is the name of our company, as well as the name of one of our product brands.

Yes, you still have the same dedicated sales representative. Our sales teams will not change due to the sales company name change.

Your sales representative is happy to tell you more about the sales company name change and our company – and if you are interested in other product categories from us, your sales representative will put you in contact with an expert within your field of interest(s).

Yes, you still have the same customer service and technical support team. Our dedicated support has not changed.

Your customer service representative/technician is happy to tell you more about the sales company name change and our company – and if you are interested in other product categories from us, your representative will put you in contact with an expert within your field of interest(s).

Yes, our phone numbers are still the same.

No, all R82 email addresses will, in line with our new sales company branding, gradually be changed to firstname.lastname@etac.com. You will be informed before the change is made.

Yes, you can still follow us on the same social media accounts.

No, the prices of our products will not be changed as a result of the sales company name change.

No. We will always aim to enhance the individual’s ability and the caregiver’s working conditions – through quality, functionality and design. That will never change.

We believe that the R82 sales company name change and related simplifications will lead to a smoother partnership with us. For example, instead of several websites (www.R82.org, www.convaid.com and www.etac.com), all of Etac’s product brands are now gathered on this one website.

You will still have the same dedicated sales representative, and the same customer service and technical support team.

Please note that HoverTech International is a joint venture between Etac and HoverTech International. HoverTech International’s website will not be changed.

The sales company name change does not affect any distribution contracts, but please explore our full offering – and contact your sales representative for more information. Your sales representative will put you in contact with an expert within your field of interest(s).

For requests about HoverTech products outside of EU, please contact HoverTech International.

No, you do not need to use the Etac logo on your local marketing material as it might conflict with your own sales company brand. We will still provide R82 and Convaid branded collateral with the option of adding your sales company name/logo.

No, the legal name is still R82 A/S.

Please also note that none of our manufacturing sites will change legal name.

No, the regulatory labelling on our products will not change.

No, there is no need to upgrade a product due to the sales company name change. The name change will not affect the regulatory labelling on the products.

No, the sales company name change will not lead to any changes in our organisation.

In connection of the with the name change of the sales company (from R82 to Etac), we also increase R82 manufacturing site’s connection to Etac (Etac is the owner of R82 since 2011). As a supplier to the R82 manufacturing site in Gedved, you can expect the following:

  • New email addresses (firstname.lastname@etac.com). You will be informed before the change is made.
  • No change of the legal name, it is still R82 A/S.
  • No changes required in your system for invoicing and purchase orders. We will still issue purchase orders from R82 A/S.
  • No organisational changes.
  • No change of phone numbers.